WELCOME TO
BUSINESS PROCESS SPECIALISTS
DO BUSINESS BETTER!
COVID-19 has changed everything! From how we protect our businesses to how we prepare for a new future that is still very much unknown. Businesses need to take action now to ensure survival, let alone future success. Reassessing strategy and priorities will be critical for future success and growth.
Welcome to Green Robin Solutions. We are a process improvement and resilience consultancy that specialises in helping companies to remove ‘friction’ from the customer experience while improving processes, protecting reputation, building resilience and increasing revenue.
We take a 360-degree view of your operations and processes, while building a strong understanding of your customer’s and their experience with you. Using carefully selected diagnostic tools we analyse the strength of your strategic and operational methods and help you to achieve your goals by creating solid practical plans and processes that can be achieve within a realistic time frame.
Our expertise includes:
- Defining, documenting and delivering robust business continuity plans (BCPs)
- Analysing the customer journey and experience to identify and implement process improvement solutions to help businesses keep their ‘promise of value’ to their customers as well as increasing brand and customer engagement
- Undertaking process due diligence for business acquisition, merger or sale (we act for either the vendor or the buyer)
- Delivering outsourced project management services for business mergers – helping to ensure 100% benefit realisation
- Advising established businesses to follow new regulations by rolling out new processes or adapting existing ones in a timely manner
- Delivering scalable management information (MI) frameworks, including key performance indicators (KPI) definition and rollout
At Green Robin Solutions, we offer a no obligation 30-minute consultation to explore how we can assist businesses through continuity and disaster planning and business process improvement. Therefore, why not give us a call today to see how we can help you to improve your processes and to deliver on your ‘promise of value’.
OUR SERVICES
We partner with businesses to optimise how service is delivered and operations performed. We aim to reduce costs and inefficiencies, improve customer engagement and increase business resilience.
Process Improvement
Using carefully selected tools to remove ‘friction’ from the customer journey and to keep the ‘promise of value’. While also improving cost controls.
Business Continuity Planning
Ensuring businesses have the right plan in place should something unthinkable happen.
Regulatory Compliance
Assisting businesses to comply with new regulations by rolling out new processes or adapting existing ones in a timely manner.
OUR SERVICES
We work with businesses to optimise how tasks are performed, with the aim of improving customer engagement and reduce inefficiencies.
Process Improvement
Using carefully selected tools to remove ‘friction’ from the customer journey and to keep the ‘promise of value’. While also improving cost controls.
Business Continuity Planning
Helping businesses to ensure that they have the right plan in place should something unthinkable happen
Regulatory Compliance
Helping businesses to comply with new regulations by rolling out new processes or adapting existing ones in a timely manner.
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TESTIMONIALS
“Working with Rob from Green Robin Solutions been amazing for helping me to get my business back on track. Rob’s guidance has helped me to examine and to understand the steps in each independent process flow and how they complement each other. This in turn has helped me to identify crucial activities which weren’t being carried out as effectively as they ought to have been – such as sales. The work we have started to do has helped me to solidify my business, by being able to take a step back and work on it holistically.”
“The South East London Chamber of Commerce is proud to have Green Robin Solutions as a member. Rob’s analytical mind has been very helpful to us as a business in formulating our current strategy. We are now working with him on a training programme designed to help other Chamber members.”
“I’m very happy to have worked with Rob from Green Robin Solutions. I would highly recommend Rob to any person or business looking for getting their systems and processes in order. Working with Rob has given me room for me to really grow my practice and enhance my company’s image with improved practices and systems.”
“Bouncing ideas around and checking out what works for your business has been a real boost for me. Sometimes you are too close to your own business and can’t be objective. Working with Green Robin Solution helped me to get the level of objectivity which I needed.”
“Working with Green Robin Solutions showed me the benefits of being organised, which created more capacity to achieve long term goals for my company.”
“Before Rob from Green Robin Solutions came along, we had a real problem with getting work over the line. His process-based approach helped us to work more effectively and to grow our business.”
“Thank you! Working with Green Robin Solutions help me to close a risk I’d had in my business. They worked quickly and efficiency to ensure that not only did our business have a tailored Data Privacy Policy which was GDPR compliant but also that we had process documentation and controls in place.”