COVID-19 has every part of our lives including businesses around the world. As a result of this crisis businesses are having to communicate with their stakeholders far more than they used to. Important information now needs to shared with stakeholder such as staff, suppliers or customer / clients in a timely manner and this requires an effective communication plan.
Many businesses will already have enabled their business continuity plans (BCP), which will already contain useful information about how and when to communicate with stakeholders. Unfortunately this crisis has taken a lot of businesses by surprise and either did not have a BCP or disaster recovery plan in place or have found the one they had to be lacking . A critical part of a robust and usable Business Continuity Plan (BCP) is having an easy to use communication plan.
Our downloadable communication plan template provides a straightforward framework for managing communications with stakeholders such as employees during a crisis and ensuring that all stakeholders receive the information they need, when they need it.
It covers key considerations including the topic, purpose and audience of the communication.
Green Robin Solutions is a business optimisation and process improvement consultancy, specialising in business resilience by ensuring clients have the right processes in place.
We offer a no obligation 30-minute consultation to discuss resilience, continuity and disaster planning, and more widely how problem processes within your business can be dealt with.